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Accounts and Verification
Accounts and Verification
Trading on IDEX requires an account. Here's what you need to know.
16 articles in this collection
Written by
IDEX
What are the verification tiers and their benefits?
Written by
IDEX
Updated over a week ago
Are there new features for verified accounts?
Written by
IDEX
Updated over a week ago
How long does verification take?
Written by
IDEX
Updated over a week ago
What documents do I need to apply for verification?
Written by
IDEX
Updated over a week ago
What happens if I don’t get verified?
Written by
IDEX
Updated over a week ago
What can I use as proof of address?
Also: I don't want to give you my bank statement. What can I do?
Written by
IDEX
Updated over a week ago
How do I apply for a Corporate account?
Written by
IDEX
Updated over a week ago
How do I change my name?
"How do I fix the typo in my name?" "My name is wrong and I want to change it."
Written by
IDEX
Updated over a week ago
I've already shown you my ID. Why is my account not yet approved?
Written by
IDEX
Updated over a week ago
Why do you need my utility bill?
Also: "I do not live in the United States."
Written by
IDEX
Updated over a week ago
Why do I have to give you my bank statement?
Written by
IDEX
Updated over a week ago
Why is the system not accepting my ID?
Also: "Why is IDEX not accepting an ID picture that was previously approved by another exchange?"
Written by
IDEX
Updated over a week ago
Why does the system keep saying my address is invalid?
Written by
IDEX
Updated over a week ago
Why am I getting an error message when I type in my address for verification?
Written by
IDEX
Updated over a week ago
Why am I getting error messages while typing in my name?
"Why is the system telling me the name is invalid?" "Why is my account still pending?" "Why do I have to submit another Tier 1 application?"
Written by
IDEX
Updated over a week ago
My Tier 2 account has been approved. Why am I still shown the US version of IDEX?
Written by
IDEX
Updated over a week ago